Privacy Policy
What personal information we collect For as long as you remain a customer plus as long as necessary for legal reasons or to protect our interests.
The followings are the categories of personal information we collect and the period we retain personal information for each category:
Commercial information, including purchase and related transaction information, such as payment method (debit or credit card number), items purchased, items altered or custom made (including measurements), order status, information about Wish List items, items in your online shopping bag or those saved for a future purchase, items in your registry, product review information, preferred product sizes, interests, related information.
Our Site is for individuals who are at least 13 years old.
TightFit.org does not knowingly request or collect personal information from anyone younger than 13 years old without consent from a parent or legal guardian. Don't hesitate to get in touch with contact@tightfitapparel.com if you believe your child under age 13 has submitted personal information to TightFit.org without prior parental or legal guardian consent so that we can take steps to delete the data.
Identifiers include your name, alias, phone number, mailing and email addresses, IP address, account name or other similar identifiers, account credentials, address book entries, birth date, and ZIP code.
Information you share during communications and interactions with us, which may include the content of email messages, chat sessions, text messages, and phone calls, is collected For as long as we need the information to provide service to you.
Demographic information may include age or birth date, gender, ZIP code, and other information about you.
Location or geolocation information, including device location information, when using our TightFit.org website (if your device settings permit us to collect this information).
Internet or other electronic network activity information includes internet browsing information, unique device identifiers, cookie identifiers, device and browser settings, data, interaction with our Website, advertisement, and Internet service provider information. We may also collect information about when and how you access and use our Websites and social media platforms. Such as the date and time of your visit or use of the website. How you navigate and what you search for on the Website. The pages visited on the Websites, items you view, and the items you purchase.
How we use personal information
We use personal information, including information that we combine from your interactions with our Websites and social media, online store, your device, or third parties, to conduct our business and to provide you with the best possible products, services, and experiences. We know your personal information is important to you, so we want to be transparent about how we use that information. Here are the ways we use your personal information:
• To provide you access to the Websites and social media platforms, including serving your account(s) and memberships, and maintain both securities.
• To provide you with products and services to fulfill your orders, process your payments, and provide you with products and services that we think you will like.
• To respond to or notify you, including when you place an order, initiate text messaging as a TightFit.org customer, obtain information about your recent purchases, reach out to us with a comment, request, or question, enter a contest or sweepstakes, complete a survey, consent to an online store team member emailing, texting or calling you about products and services you have asked about or purchased, and to let you know when an order or alteration is ready, to notify you of updates to the online platforms or, when you elect, to let you know an item is back in stock.
• To personalize your experiences with us, including remembering your interests and preferences, customizing the products and services we share with you, facilitating interactions with our stylists and store team members, tracking and categorizing your activity and interests on the Websites and or online, social media platforms, including identifying and linking the different devices you use, and to enrich your experience in our stores, on the Websites and the online social media platforms.
• For marketing and advertising, including sending you marketing and advertising communications tailored to your interests.
• For analytics, including understanding how you use our Websites and or online social media platforms, how you shop with us, the methods and devices you use to access our Websites and or online social media platforms, and to make improvements to our Websites and or online social media platforms.
• To manage our TightFit blog, including enrolling new members and managing existing accounts.
• For business purposes, including operating and improving our business and business activities; for research, to maintain our programs, accounts, and records; to understand your satisfaction with our products and services, including the Websites and or online social media platforms; to detect and prevent fraud or misuse of our services; and for any other business purpose permitted by law.
• For legal and safety purposes, including to defend or protect us, you, our customers, or third parties, from harm or in legal proceedings; maintain the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.
Your Rights If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you want to exercise this right, don't hesitate to contact us Via Email at contact@tightfitapparel.com.
For our customers residing in California
California law requires that we provide certain disclosures, including a description of legal rights, to those who reside in California. If you are a California resident and a TightFit.org email subscriber, this section applies to all other applicable rights and information in this Policy.
California disclosures. Please see the What personal information we collect and When we disclose private information sections above for details about the categories of personal information we collect and categories of recipients to which we have disclosed such information over the preceding 12 months.
Your California rights. As a California resident, you have the right to request:
• To know more about and access your personal information.
• we correct your inaccurate personal information.
• That we delete your personal information
Please see the Your Options and legal disclosures section for additional information on how to exercise your rights. In addition, California law also gives you the right to request that we limit the use of your "sensitive" personal information. TightFit.org does not use sensitive personal information to make inferences about you and only uses sensitive personal information for reasons permitted by the California Consumer Privacy Act.
The rights granted to you under California law may provide us with exceptions to fulfilling your request, including where we need to retain the information to fulfill a legal obligation, complete a transaction with you, prevent fraud, or any other purpose permitted by law.
Should you wish to appeal a determination we have made regarding your personal information request, email (contact@tightfitapparel.com) within 14 days of receiving a final response from us. Include "Data Subject Rights Appeal" in the subject line of your email, and provide your name, the original request case number, the email address associated with your request, and any relevant information for us to investigate your appeal. We will respond to your request for an appeal within a reasonable time and in accordance with applicable law.
Do not sell or share my personal information.
As described above, we work with certain advertising partners to show ads targeted to your interests. These activities may be considered "selling" or "sharing" your personal information under California law. To opt out of these activities, you must submit a request using our email add (contact@tightfitapparel.com ) and adjust settings for each device and browser you use with the Website. To change settings for tightfitapparel.com, please email (opt-out) to contact@tightfitapparel.com Please note that we may continue to collect and share personal information about you with other third parties, including to continue providing services to you where sharing of your personal information is for purposes other than targeted advertising and permitted by law. The browser and device you are using for the tightfitapparel.com brand website you are visiting.
Identity verification requirement. The law requires that we validate the identity and legal authority associated with specific personal information requests, including for customers residing in states granting additional rights as set out below. As a result, we may require that you take other steps to validate your identity and legal authority, mainly when you request through our Website or in writing (email or postal mail). If you request postal mail or through our contact@tightfitapparel.com email add, we will send a message to the email address you provided in your request, and you must validate your request within seven (7) days as instructed in that email. Your request will be considered validated once you have completed the email validation process or submitted additional information as requested. Should you fail to confirm your submission within the relevant timeframe and fail to provide the additional information requested, your request will be considered unvalidated and closed.
We will respond to any personal information request within the timeframe required by law. If we cannot substantively respond to your request promptly, we will notify you and provide the reason for the delay.
Under certain circumstances, we may be unable to fulfill your request, such as when doing so would interfere with our regulatory or legal obligations, where we cannot verify your identity, or if your request involves excessive cost or effort. But we will respond to your request within a reasonable time, as required by law, and explain.
For our customers residing in Virginia
Virginia law requires that we provide certain disclosures, including a description of legal rights, to those who reside in Virginia. If you are a Virginia resident and a TightFit.org customer, this section applies to all other applicable rights and information in this Policy.
As a Virginia resident, you have the right to request:
• To know more about and access your personal information.
• we correct your inaccurate personal information.
• That we delete your personal information.
• To opt out of the processing of your personal information to provide you with targeted advertising.
Please see the Your Options and legal disclosures section of this Policy section for additional information on how to exercise these rights. To opt out of targeted advertising, you must submit a request using an email or postal mail service and adjust settings for each device and browser you use with the Website. To change settings for Tightfit.org, please go to our Privacy email and add contact@tightfitapparel.com. Please note that we may continue to collect and share personal information about you with other third parties, including to continue providing services to you where sharing of your personal information is for purposes other than targeted advertising and permitted by law.
The rights granted to you under Virginia law may provide us with exceptions to fulfilling your request, including where we need to retain the information to fulfill a legal obligation, complete a transaction with you, prevent fraud, or any other purpose permitted by law.
Should you wish to appeal a determination we have made about your personal information request, email contact@tightfitapparel.com within 14 days of receiving our final response. Include "Data Subject Rights Appeal" in the subject line of your email, and provide your name, the original request case number, the email address associated with your request, and any relevant information for us to investigate your appeal. We will respond to your request for an appeal within a reasonable time and in accordance with applicable law.
TightFit.org does not collect or process personal information "sensitive" subject to the Virginia Consumer Data Protection Act.
Your options and legal disclosures
We recognize that you want a choice not only in our products and services but also in how your personal information is used and shared. We currently offer the following alternatives and options:
• Viewing your personal information. You can access your name, email address, billing address, shipping addresses, payment methods, transaction information (orders, purchases, and returns), Tightfit.org information, and email by logging into your account on the Websites.
• Updating your personal information. You can also correct or update your name, email, billing or shipping addresses, shopping preferences (such as preferred store location), and payment methods by logging into your account on the Websites. You may also request to update your personal information by writing to us at the email or postal mailing address specified in the Contact Us section below.
• Email choices. You can opt out of marketing or advertising emails by following the unsubscribe process in the promotional email you received or by logging into your account and indicating your preference. You may also request to opt out of marketing or advertising emails by contacting us at contact@tightfitapparel.com. Please keep in mind that if you opt out of receiving marketing messages, you will still receive transactional and service-related emails from us (such as emails related to your order, your membership in our Email blog, correction of personal information, password reset requests, reminder emails you have requested, updates to our terms and policies and other similar communications essential to your transactions on the Website.) that may be necessary for us to make the Website and social media available to you or respond to your inquiries. For questions about our service, don't hesitate to contact us at contact@tightfitapparel.com. Please note that these requests may take up to 8–10 weeks to become effective.
• Mobile location choices. If you use our online store, you may decline to provide location information through your mobile device settings or any prompt requesting location information. As noted above, we may collect location data (where your device settings allow) when you shop at TightFit.org and or social media platforms. You may prevent this by adjusting your mobile device settings to avoid sharing location information on your device.
Additional rights in specific jurisdictions. For our customers residing in California, Colorado, Connecticut, Virginia, or Utah, state law grants you extra rights under applicable law (see below for information on the rights granted for each state and when those are effective). You, or your legally designated representative, may submit a request to exercise your rights by completing an email request to contact@tightfitapparel.com. Completing the request will allow us to begin working on your request more quickly and efficiently, but we recognize that some customers may have difficulty using the postal service or would prefer support from our team to complete the request; you can get help by email. Please see the Identity verification requirement section below for more information on our process for verifying we have received a legally valid request.
Rest assured, TightFit.org will not discriminate or retaliate against you if you elect to exercise any legally available rights as described in this Policy. If you would like an authorized agent to submit a request on your behalf, please email us at contact@tightfitapparel.com for instructions and additional information we need to respond to a request when offered by a legally authorized agent.
Identity verification requirement. The law requires that we validate the identity and legal authority associated with specific personal information requests, including for customers residing in states granting additional rights as set in our privacy section. As a result, we may require that you take other steps to validate your identity and legal authority, mainly when you make a request through our online or in writing (email or postal mail). If you make a request online or through our electronic privacy center, we will send a message to the email address you provided in your request, and you must validate your request within seven (7) days, as instructed in that email. Your request will be considered validated once you have completed the email validation process or submitted additional information as requested. Should you fail to confirm your submission within the relevant timeframe and/or fail to provide the additional information requested, your request will be considered unvalidated and closed.
We will respond to any personal information request within the timeframe required by law. If we cannot substantively respond to your request promptly, we will notify you and provide the reason for the delay.
Under certain circumstances, we may be unable to fulfill your request, such as when doing so would interfere with our regulatory or legal obligations, where we cannot verify your identity, or if your request involves excessive cost or effort. But we will respond to your request within a reasonable time, as required by law, and provide an explanation.
Updates to this Policy
We may change this Policy from time to time and apply any changes to previously collected information, as permitted by law. Please be sure to check this Policy for updates. Each version of this Policy will be indicated by the last updated date at the top. If we make material changes to this Policy, we will notify you by posting the revised Policy on the Website.
Contact us
If you have questions about this Policy or our privacy practices, don't hesitate to get in touch with us at:
TightFit LLC.
470 Noor Ave STE B #1288
South San Francisco, CA 94080
Country: United States
Email: contact@tightfitapparel.com
California Privacy Rights Request Metrics (June 1, 2023)
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